Draft, not yet in force. [To be completed with the seller’s details and reviewed before launch.]
Last updated: [date]
Who is responsible for your data
[Seller name or company name], [company code], [VAT number, if any], [registered address], Lithuania. Email: hello@letstravelguides.com.
What we collect and why
- Account and orders: name, email address, billing details and what you bought. We need them to give you access, send receipts and keep accounting records (contract and legal obligation).
- Custom plans: the answers you give us about your trip. We use them only to prepare your plan (contract).
- Messages: what you write to us by email (legitimate interest in answering you).
- Newsletter: your email address, only if you subscribe (consent). You can unsubscribe at any time.
Payments
Payments are handled by our payment provider. We never see or store your full card details. [Name of the payment provider to be added.]
Cookies
We use cookies needed for the shop to work: your cart, login and checkout. [If analytics or advertising cookies are added, they will be listed here and used only with your consent.]
Who we share data with
- Our hosting provider, Hostinger, which stores the website.
- Our payment provider, to process payments.
- [Email or newsletter service, if used.]
- Authorities, when the law requires it.
We don’t sell your data.
How long we keep it
Account data while your account exists. Order and accounting records for as long as Lithuanian law requires (usually 10 years). Trip plan answers for as long as your plan is in your account, unless you ask us to delete them.
Your rights
You can ask to see, correct, delete or download your data, object to its use, or withdraw consent. Write to hello@letstravelguides.com. You can also complain to the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt) or your local data protection authority.